Frequently Asked Questions

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What ages do you work with?
I work with clients aged 18+
What are your specialties?
I specialize in working with people looking to improve their relationships with food, themselves, and others. I specialize in bariatric counseling, couples/relationship counseling, eating disorders, attachment disorders, trauma, and addiction.
Do you accept insurance?
I am in network with BCBS PPO plans and can provide a Superbill if you have Out-Of-Network benefits.
Do you offer in-person sessions?
NewLeaf Counseling Center, PLLC is a virtual private practice that exclusively offers telehealth.
How do I know if telehealth is right for me?
Telehealth is not appropriate for all clients. During the initial consultation, your provider will be screening your eligibility for services in addition to you screening the provider to make sure they are a good fit for you.
What do I need for sessions?
You will need either a smartphone, tablet, laptop, or desktop with a webcam. You will also need a reliable source of signal (cellular or wifi). You will need a private space to conduct the session. I do not conduct sessions where others are present in order to uphold confidentiality standards.
How do I get started?
Fill out the contact form (at the bottom of this page) or call 630-470-7082 and leave a detailed voicemail and your call will be returned as soon as possible.
What if I need to cancel a session?
NewLeaf Counseling Center, PLLC has a one business day cancellation policy. If notice is received with less than one business day's notice, the client is responsible for the full self-pay rate. No-shows are charged the full session rate. One courtesy cancellation is offered each year to cover for emergencies or unexpected obstacles to meeting.
If everything is online, how do I fill out paperwork?
NewLeaf Counseling Center, PLLC utilizes the HIPAA- compliant virtual platform, SimplePractice. This portal allows clients to request appointments, message their provider, complete documentation, and submit payments.